Wine Delivery Service

Wine Hound will normally deliver your wine within 48 hours (Mon-Thurs) provided your order is received by 1pm. Orders received after outside of these times will be delivered within 2 working days.

Where do Winehound deliver to?

Winehound deliver to UK mainland. Deliveries to Ireland will be at Winehounds discretion and we will inform you of addition carriage costs prior to processign your order.

Delivery Timings

Delivery will be made between Mondays and Fridays, usually between 8.00am and 4.00pm
The more information you are able to provide on the location of delivery and who to deliver to if you are out will help immensely and can keep our service as efficient as possible.

If the first attempt of delivery fails we will make one further attempt. You will be left a card by the courier with instructions for this second delivery. Unfortunately if this fails you will have to make arrangements directly with the courier for delivery.

The security of your wine is very important to us and when you leave alternative delivery addresses or location we ask that you make sure that you are happy with the arrangement.  Only persons over the age of 18 are allowed to sign for goods.
Orders can be delivered to an alternative address subject to all the usual security checks by your credit card issuer.
 

Charges.

Our wine deliveries over £100 will be delivered FREE
Wine Hound charge £5.95 per case on orders below £100


Returns.

We will arrange for a replacement / credit / refund for any wine that is not up to standard.
Please contact us via the website and one of our team will call you to make any arrangements.